Course DFS1912 - Information and Administration (QQI Level 5)
Duration 12 Weeks
Cost €265.00
Night Monday 6.30pm - 9.30pm



This module is designed to provide the learner with the knowledge and practical skills required to operate effectively in an administrative capacity under supervision. The focus is on developing an understanding of how information is  processed within organisations and the various systems and methods in use.

This course is run over 12 weeks. Class starts Monday 14th January 2019. 6.30 - 9.30.

Learning outcomes:

Learners will be able to: 

  1. Explain the features of a range of organisations to include the functions of internal departments, the roles and duties of a range of personnel and the impact of workplace legislation on an organisation
  2. Describe the administration functions of an office to include the equipment and resources available to carry out these functions
  3. Design an organisational chart
  4. Describe an effective diary management system 2
  5. Outline the roles and functions of a range of personnel in the planning and conduct of a range of business meetings
  6. Create a manual or computerised database filing system
  7. Carry out a range of administration functions to include the use of office equipment, document collation and proofing and payment validation
  8. Organise inward and outward postage
  9. Carry out diary management to include meeting notices and minutes and the preparation of business trip itineraries
  10. Use office equipment and resources to meet the administration requirements of on organisation
  11. Apply procedures to prevent unauthorised access to files and records. 

For full Module Descriptor Click here 

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