DFS1912 - Information and Administration (QQI Level 5)
Monday 6.30pm - 9.30pm
This module is designed to provide the learner with the knowledge and practical skills required to operate effectively in an administrative capacity under supervision. The focus is on developing an understanding of how information is processed within organisations and the various systems and methods in use.
This course is run over 12 weeks. Class starts Monday 14th January 2019. 6.30 - 9.30.
Learners will be able to:
Explain the features of a range of organisations to include the functions of internal departments, the roles and duties of a range of personnel and the impact of workplace legislation on an organisation
Describe the administration functions of an office to include the equipment and resources available to carry out these functions
Design an organisational chart
Describe an effective diary management system 2
Outline the roles and functions of a range of personnel in the planning and conduct of a range of business meetings
Create a manual or computerised database filing system
Carry out a range of administration functions to include the use of office equipment, document collation and proofing and payment validation
Organise inward and outward postage
Carry out diary management to include meeting notices and minutes and the preparation of business trip itineraries
Use office equipment and resources to meet the administration requirements of on organisation
Apply procedures to prevent unauthorised access to files and records.
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